Support

Check the setup guide for your driver first — most install, version, and compatibility questions are already answered there. Still stuck? File a ticket.

Setup guides FAQ Downloads Submit a ticket

File a ticket

Tell us what's going on and we'll get back to you by email.

License issue? Sign in and copy your key first

About you

Company optional

What it's about

Product

Category

Severity Blocking — nothing works Degraded — works with issues Question

Subject

Your setup

License key optional

Find it on your account page — it starts with SYNL-.

Driver version optional

Processor model optional

Crestron Home OS version optional

Description

Need to send a log or screenshot? Reply to the confirmation email with it attached.

We answer within one business day, US business hours. Support covers configuration and setup; work beyond that is available as paid hours.